Can I change my store's look without touching code?
Yes. Appearance → Templates has 15 ready-made themes — each one applies a complete
colour palette, font pairing, and layout (header style, hero style, product grid
columns, card style) in a single click. You can fine-tune any colour afterwards,
including a plain white header with the rest of the page kept in the theme's accent
colours.
Does checkout need an account?
A shopper needs an account to check out, but the flow itself is a fast three steps —
Shipping, Payment, and Review — with the cart, coupon field, and running total visible
throughout.
Can I run discount codes and sales?
Yes. Coupons support percentage or fixed-amount discounts, a minimum order value, and
a usage limit, applied live at checkout. Analytics → Coupons shows redemption
performance per code.
What payment methods does CARTIVA support?
Razorpay is built in for card, UPI, and netbanking payments, configured from Settings
→ Payment. Cash on delivery is supported as a fallback.
Can I sell in a currency other than the default?
Yes. Twelve currencies are built in — pick one from Appearance and every price across
the storefront and admin panel formats itself accordingly.
What analytics do I get out of the box?
Dedicated dashboards for revenue, customers, inventory, coupon performance, returns,
and product performance — each with its own date-range filters, reachable from the
Analytics section of the admin sidebar.
Is CARTIVA open source / self-hostable?
Yes. CARTIVA is a MERN-stack application (React, Node.js/Express, MongoDB) you can run
locally or deploy to your own server — this site's own live demo runs on exactly that
setup.
How do returns work?
A customer can request a return from their order history; it lands in Admin → Returns
as pending, with a badge count in the sidebar, ready for approval or rejection —
tracked in its own Returns analytics dashboard.